Job Title: Project Management - Enterprise
Level : None
Duration: 6 months
Work hours per week: 40
# of openings: 1
Location: Columbia, SC
Must be certified as a ServiceNow
Must be ITIL 3.0 certified
REQUIRED EDUCATION:
A Bachelor of Science or Master of Science Degree in Computer Science, Software Engineering, or equivalent.
REQUIRED CERTIFICATIONS:
Certified as a ServiceNow.
Must be ITIL 3.0 certified.
| Category | Name | Required | Importance | Level | Last Used | Experience | |
| Education | Bachelor of Science Degree | Yes | 1 | ||||
| IT Administration | ITIL v3 | Yes | 1 | ||||
| Miscellaneous | Leadership skills | Yes | 1 | Lead | Within 5 Years | 4 - 6 Years | |
| Miscellaneous | Process Management | No | 1 | Lead | Within 5 Years | 4 - 6 Years | |
| Packaged Applications | ServiceNow | Yes | 1 | Lead | Within 5 Years | 4 - 6 Years | |
| Program Management | ITSM - IT Service Management | Yes | 1 | Expert | Within 5 Years | 4 - 6 Years | |
| Program Management | ITSM applications | Yes | 1 | ||||
| Program Management | Project Management experience | No | 1 | Advanced | Within 5 Years | 2 - 4 Years | |
| Specialties | Communications | Yes | 1 | Expert | Within 5 Years | 4 - 6 Years | |
• 5+ years' experience in Technical/Process Management leadership role in a large (500+) IT organization.• Must be certified as a ServiceNow Administrator or certified with a similar platform and have developed applications or worked with a partner to successfully implement applications• Must be ITIL 3.0 certified• Track record of successfully working with cross-functional teams – business users, project managers, architecture, QA, release, and engineering teams to build and enhance ITSM applications.• Must be process oriented and can plan, design, implement process across cross functional teams.• Must be able to resolve and apply resolutions to address complex business challenges utilizing people, process, and technology.• Have the ability to quickly understand existing systems/technology and their dependencies with one another• Excellent communication and interpersonal skills including the ability to work effectively with technical and non-technical staff.• Detailed oriented• Strong Customer Service• Team player who has the ability to work effectively with all levels of Management• Strong Leadership abilities that can guide a help desk/incident management team
PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):
• 5-7+ years of IT Management experience.
• 5+ years in overall ITSM design and development experience.
• Demonstrated experience in cross departmental management, teamwork, and execution.• Basic knowledge of Project Management fundamentals
Sincerely,
Arjun.
Pace Computer Solutions Inc (An Inc 500 Company)
Direct : 443-539-0949 FREE FREE,Ext : 207
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