Friday, February 19, 2016

Urgently Looking for Business Analyst Client Support only Local PA


Hi folks,
Hope you are doing good. We are currently looking for candidates with below skills. Please note they are all immediate openings and if you have someone interested in any of these roles I need their resume and contact details, availability and bill rates fast.
Position: Business Analyst Client Support
Duration: 2 Years
Location: Audubon 19404 PA
Client is : PJM Interconnection, L.L.C.
Interview: Phone/ Skype 


Job Description:

The position is primarily focused on understanding current and future requirements for the business and client support department, which is responsible for the Microsoft Windows desktop operating system and all associated applications. Interfaces to multiple applications used by multiple departments are involved. This individual will interact with the business users gather and document requirements, as well as to document application dependencies, and develop test plans. 

Specific responsibilities will include but, not be limited to, requirements elicitation, documenting requirements and technical designs, creating a test plan, test approach and test scripts based upon the requirements, and working with the team and stakeholders to ensure that any redesigns or migrations occur with minimal impact to all current users. Microsoft Windows Active Directory experience is required. 

Customer Satisfaction 
• Develop a deep understanding of the business functions and processes 
• Document, review and update business and functional requirements based on client's feedback 
• Serve as a business liaison between client and project teams 
• Establish, monitor and maintain high client satisfaction levels 
• Document, track and resolve problems in client business systems 

Responsibilities 
• Analyze, review, and document current structure and use cases of the enterprise desktop client; Analyze and document current application dependencies 
• Serve as a business liaison between clients and project teams to help understand user interaction 
• Assist manager in better understanding information gathered about user experience 
• Assist in the development of recommendations for possible redesigns of the client desktop 
• Assist business clients in developing requirements for future use cases 

Skills and Experience 
• Microsoft Windows client and Microsoft Windows Active Directory experience 
• Someone who is energetic and passionate about their work, extremely positive and solution driven 
• Someone who has worked on large teams, on projects that have different business owners 
• Experience working with business and technical staffs to define, document, and track software requirements and design 
• B.S. degree in computer science, management information systems, or equivalent experience 
• Experience analyzing and reporting on complex Windows client 



Kirti Sharma
IT SOURCING SPECIALIST
YOH, A DAY & ZIMMERMANN COMPANY
11960 Westline Industrial Drive
Maryland Heights, MO 63146
D : 314.338.5506
   T  @YohJobs
W  yoh.com 

       

 

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