Looking for Genesys Developer & Genesys Administrator , CT

Hi,

 

Please find the below position and respond back to me at praveenk@xperttech.com

 

Position: 1

 

Job Title: Genesys Developer

Location: Hartford, CT

Duration: 6+ Months

Billing Rate: $DOE/Hour

 

Job Description:

1.       Genesys Framework, Genesys Voice Platform(GVP) including SIP Server, URS, Config Server, DB Server, Routing Stat Servers, Reporting Stat Servers, Interaction Center

2.       Application Operation, Maintenance and Development

3.       Genesys Voice Portal (GVP) and Framework

4.       Genesys Inbound Voice Application 8.1, GVP,WFM, Infomart, Interaction Workspace

5.       Change, Incident/Service Request/ Release Management on Genesys, Upgrades of Genesys components

 

Position: 2

 

Job Title: Genesys Administrator

Location: Hartford, CT

Duration: 6+ Months

Billing Rate: $DOE/Hour

 

Required Qualifications/ Key Skills:

1.       Genesys 7.x & 8.x experience (GVP/CIM)

2.       Genesys Reporting experience in (Infomart or CC pulse)

3.       Infrastructure Implementation of Changes, Releases and Upgrades

 

Good to have:

1.       Nuance Framework

2.       Verint v11

3.       Cyara

 

 

Thanks/Regards,

 

Praveen Kumar

 

400 W Cummings Park

Suite#2850

Woburn, MA-01801

Email: praveenk@xperttech.com

Phone: 781-780-2939 Ext 3005

Fax: 978-405-5040

www.xperttech.com

 

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