Very Urgent Rek : Need Production Support Consultant

Hi,

Please find the requirement below and do reply back if you are comfortable.

 

Position : Production Support

Location : Sunnyvale, CA

Duration : 6+ Months

 

Required skills:

·         Work in a support role as a member of a help desk or equivalent

·         Experience managing support ticket queue

·         Documentation of software products and procedures from a support perspective

·         In-depth knowledge of OS X & iOS operation

·         Knowledge of relational databases & tools

·         Excellent verbal and written communication skills

·         Earlier experience in handling support tickets is definitely a plus

 

Preferred skills:

·         UNIX and PHP familiarity

·         Scripting ability (Shell, Python, etc.)

·         Package management, installers

·         Mobile Device Management (MDM)

·         Networking knowledge, including troubleshooting with netstat, tcpdump, etc.

 

Thanks & Regards,

 

Jessie Parker

Phone : 510-358-3393

Email: Jessie[at]erpanderp.com 

Hangouts : jessiewithstaffing[at]gmail.com

Web : www.erpanderp.com

 

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