Position:: Cloud Automation Engineer – Cisco IAC/ VMware VCAC
Location:: Los Angeles, CA
Duration:: 1+ year
POSITION PURPOSE :-
Manage the Private Cloud Operations, Cloud Automation and workflow, VMware vSphere, vCenter, Flexpod SME at multi location and maintain the best-in-class operational infrastructure in with a focus on 100% availability which is critical to the Customer Private cloud. Provide Leadership, Domain knowledge & expertise to team members both at on-site & off shore. Ensure effective Service Delivery and develop/maintain processes, policy and procedure to meet or exceed Service Levels in a complex and heterogeneous platform environment. Deliver value-add services and drive the Customer business objectives by building a high-performing and client focused team.
RESPONSIBILITIES :-
· Responsible for a large virtual infrastructure running VMWare VSphere and migrating to private cloud managed using vCloud director.
· Good knowledge of private cloud computing environment using Virtual Center Operations Manager(VCOPS)
· Responsible for building, orchestrating and managing private cloud using vcloud director/vcops.
· Experience with Cisco Intelligent Automation for Cloud (CIAC) and/or VCAC
· Experience with vSphere problem determination and root cause analysis investigation
· Experience automating tasks with scripting and programing languages such as PowerShell in a private cloud environment.
· Ability to design robust processes for complex problems
· Ability to recognize relationships and interdependencies between systems and processes
· Ability to learn new technologies
· Strong knowledge of operating systems (Linux, AIX, SUN, Windows)
· VMWare Certified Professional (VCP) is a plus
· Intermediate SQL skills (Oracle, DB2, MYSQL or MS SQL) is a plus
· Knowledge of NetApp Storage, On Command Insight.
· Knowledge of Flexpod integrated solution.
· Advanced knowledge of Windows infrastructure architecture and concepts.
· Advanced knowledge data center management and process.
· Advanced knowledge of TCP/IP and associated technologies.
· Intermediate knowledge of systems and application architectures.
· Excellent understanding of full life cycle development.
· Managing day to day support including systems monitoring & administration, backup/ recovery, tape management, facilities management and off-hours On Call support.
· Ability to communicate either written or oral to a wide variety of audiences
· Ability to think logically and solve problems
· Must be able to work in a team environment as well as contribute individually
· Ensure Service Levels are met for all Services and achieve high availability
· Develop and implement the Data Center standard Operating procedures
· Serve as a liaison with Application, Network, Mail Messaging, Management and Facilities Group at the Service Delivery & Customer Organization
· Five to Six years Vmware Administration experience with a solid understanding of the concepts and services
· Notify and co-ordinate relevant stake holders and projects directly affecting end users
· Assist in implementing ITIL Service Methodologies
· Lead the Data Center Projects which supports key business initiatives from conception through enterprise-wide deployment and provide the necessary technical inputs; Project completion within the scheduled time & budget is essential
· Provide hands-on training to the team members to promote the development of technical problem diagnosis and troubleshooting skills
· Drive continuous high performance levels of the operations through process improvements & automation
· Develop status and metric performance reports – daily/weekly/monthly
· Perform Root Cause Analysis and recommend improvements to avoid/minimize impact of future occurrence
· Assess adherence to process and compliances and implement plan to increase
· Review Data Center performance metrics against the industry best practices
· Manage Data Center standards and related change management activities
· Maintain Data Center rack profiles and diagrams of all the infrastructure
· Promote a collaborative team environment to foster innovation & creativity
· Monitor and manage Data Center risks
· Deliver excellence in Customer Service through situational analysis and timely resolution of problems/escalation
· Consistent managing of Changes with Change Management procedures
· Provide the DR/BCP support
· Manage the assets and inventory through the asset life cycle
REQUIREMENTS :-
· Other technical certifications and Data Center Operations Certifications is an added advantage
· Min of 10+ years of experience in the IT field
· 5+ years of experience in VMware vSphere Administrator
JOB KNOWLEDGE, SKILLS AND ABILITY :-
· Excellent Communication & Presentation skills
· Ability to cover 24x7 Management escalations for service calls
· Knowledge/Certification of ITIL foundation would be advantage
· Must be able to effectively interface with all levels of Management
· Strong Customer focus and positive attitude
· Works with a sense of urgency
· Very good initiative and follow through
· Ability to work as a team member and work with diversified groups
· Organized and flexible
· Open to new ideas and ways of thinking
· Solution oriented and able to quickly provide alternatives
· Process/Metric focus
· Result oriented with a drive to think, act proactively, be creative, make sound decisions and strive to execute flawlessly
· Experience in technical operations and support for application, server, storage, network and security
· Good problem solving skills and techniques
Thanks and regards,
Jyoti Budhwar
United Software Group Inc.
565 Metro Place S. Suite # 110
Dublin, OH 43017
Phone: 614-588-8586
Fax: 1-866-764-1148
Email : Jyoti.b@usgrpinc.com
Gtalk : Jyotibudhwar26
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