Best Rate : $60/hr; Min Exp 9+ Yrs
Job Title: SCCM ENGINEER
Work Location & Address: Englewood, CO
Contract duration (in months) 6 months
Job Details:
Description:
This position is responsible for leading, planning, and handling L3 activities for Windows platform. Strong knowledge of Microsoft System Centre Configuration Manager 2012 and above versions. Design and maintain the SCCM architecture for the enterprise - including global sites. The candidate will set goals, monitor work, and evaluate results to ensure objectives and operating requirements are met and are in line with the needs and mission of the organization. Although the primary focus of this position is to support L3 support activities for Windows Platform, the candidate may also be tasked with troubleshooting general issues.
The candidate will also be required to provide mentoring, training, and support for the technical staff.
Key Responsibilities:
Strong knowledge of Microsoft System Centre Configuration Manager 2012 and above versions.
Strong Knowledge of SCCM Infrastructure and maintenance tasks with good troubleshooting skills.
Strong in-depth Knowledge of Application Deployment and Security Updates deployment through SCCM.
Strong Knowledge of configuration of Sites and roles in SCCM Infrastructure.
Strong Knowledge in reporting and creating SQL queries in SCCM.
Resolve the majority of complex issues by troubleshooting and simulation.
Deep technical problem isolation and resolution capability
Strict adherence to the use of the ticketing system for ALL incidents, changes and problems.
Escalation to Vendor (Level 4) support when required to ensure Service Level Agreements are met.
Ability to correlate incident trends into problem management and execute permanent fixes.
Execute monthly patch management research, reports and implementation on system infrastructure.
Strong knowledge in Active Directory/Exchange/Office 365/SCCM
Strong troubleshooting skills on Windows/VMware/AD/Exchange 2010/Office 365.
Conduct technical meetings with clients to address any trends or outstanding systemic issues
Define an action plan for troubleshooting / resolution
Analyze troubleshooting techniques output, diagnose problems remotely
Ability to maintain, and enhance our current managed service offerings and infrastructure.
Analyzing logs, root-cause issues & provide workaround/fix for the issues.
Reporting and tracking of issues to closure.
Prepare report analysis, identify problem areas and propose high level solutions.
Strictly aligning to project SLA's.
Key Skillset Requirements:
8+ years of service provider technical support of enterprise Windows environments with domains, multiple sites and centralized services
4+ years of experience implementing complex virtualization solutions using VMware vSphere with clustered storage, with high availability capabilities such as vMotion, fault tolerance and SRM
5+ years of working experience in SCCM tool.
MCSA, MCSE or MCITP certifications (Windows 2008 or higher)
VCP5 or higher VMware certification
Demonstrated experience using an ITIL based ticketing systems.
Customer focused with a dedication to customer satisfaction
Strong initiative, self-motivation, ability to complete tasks on time
Excellent troubleshooting, problem solving, decision making, and organizational skills
Possesses self-initiative to proactively identify and pursue process improvements
Demonstrated Root Cause Correct Action analysis, report generation, and presentation
to customers.
ITIL Certified
Technologies: Windows Server, SCCM, Active Directory design and management, Group Policy customization, Exchange 2010 & Office 365.
Must Have Skills (Top 2 technical skills only)
1. Knowledge of SCCM Infrastructure.
2. Knowledge of Application Deployment and Security Updates deployment through SCCM.
Nice to have skills (Top 2 only)
1.Strong Knowledge in reporting and creating SQL queries in SCCM
2.Design and maintain the SCCM architecture for the enterprise - including global sites
Desired years of experience : 5+
Education/ Certifications (Required) :
1.B Tech or 4 years graduation degree
T/R,
HRIDESH
IDC TECHNOLOGIES INC
Desk Number:- 408-457-9381 Ext.:- 4074
Email:- Hridesh@idctechnologies.com
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