Hi
Please share profiles immediately who can join immediately.
Role: Tools Engineer
Location: Framingham, MA
Duration: Long-term
Job Description
• Instantiate and upgrade engineering applications through Development, Staging and Production Environments based of the application lifecycle plan defined by the Technical services and support team with initial application of JIRA.
• Execute monthly application validation to support OS patching/service pack updates.
• On-going monitoring health of applications and systems hosting those applications.
• On-going monitoring and validating engineering application and database backups.
• On-going monitoring and validating of engineering licenses
• Provide T1 and T2 engineering application support
• Application User Account, application installation, application license issues, and application end user issues.
• Provide license management support
• (install updated license files, manage license daemon, address license issues related to application
• Technology - Virtual & Physical Servers health of environment , Software and Hardware
• Operating Systems- Windows, Linux, VMware
• DB systems - MySQL, SQL Server
Skill requirements
• Support experience on SDLC tools for issue management, req. management, release management etc. (preferably for tools under scope)
• Tool implementation and administration (creating/deleting users, access control etc.)
• Installations and upgrades, Patch support
• Tool/Application validation and testing
• Knowledge of tool infrastructure
• Troubleshooting and technical support
• Knowledge of automation and scripting languages like VB Script, Java Script etc.
• Working knowledge of tool integrations (For example - JIRA with SVN, JIRA with JAMA etc)
• Problem solving and analytical skills
• Strong Linux administration skills
• REST/JSON and/or PERL for automation
• MySQL - since most of current tools use this at the backend
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Thanks and Regards,
Kalyan K
HCL Global Systems, Inc
24543 Indoplex Circle,
Suite 220, Farmington. MI 48335
Email: rec3@hclglobal.com
Phone: 248-473-0720 Extn:167
Gtalk: kalyan.recruiter7
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