Please share suitable profile for below requirement on amohiuddin@radgov.com for below requirement
Network /VOICE Engineer
Lansing, Michigan 48909, USA
12+ Month Contract
Must Be Local To MI only
CCNA or CCNP certification mandatory
| Skill | Importance | Required Yrs of Exp | Yrs of Exp | Last Used |
| Cisco Certified Network Professional Voice (CCNP Voice) or Cisco Certified Network Associate Voice (CCNA Voice) | Required | 5 Years |
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| Cisco Unified Communication Manager (CUCM) | Required | 5 Years |
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| Cisco Unified Attendant Console | Required | 5 Years |
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| Cisco Unity Connection (CUC) | Required | 5 Years |
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| Cisco Unity Express (CUE) | Required | 5 Years |
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| Standard Telephony Technologies such as PRI, POTS, DID, FXS/FXO, Fax | Required | 5 Years |
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| Knowledge and experience with Avaya PBX | Desired |
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Function as a member of the Telephony Services IPT team and follow all established processes to deliver, document and support any assigned IPT and VM (voice mail) requests for new service or change from agency clients. This position is also responsible for the troubleshooting and repair of these services. This includes use of delivery service management tools (BMC Remedy and SMMS), Specialist level qualifications on Telecommunication devices such as Cisco Switches and Routers, Cisco Call Manager, and other related devices. Technicians will need to be in place and available to work from 8 AM to 5 PM Monday thru Friday at the 608 West Allegan Telephony office location for the duration of the contract.
TASKS:
Technical support is required to assist with the following tasks:
• Increase capacity and decrease cycle time needed to deliver and maintain Telecommunications services to agency clients.
• Perform assessment, installation, testing, and repair of the SOM Cisco IPT solution as needed to facilitate customer satisfaction with DTMB as their service provider.
• Contractor will perform as Telephony Services IPT team member and be responsible for the timely delivery of all scheduled projects and trouble resolution to open tickets as assigned.
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Thanks & Regards
Akber Mohiuddin
RadGov, Inc
6750 N. Andrews Ave., Suite 200
Fort Lauderdale, FL 33309
Tel: 954-691-4588 Ext 857
Fax: 954-938-2004
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