reg;ServiceNow Event Management Tech Consultant

 

Hi 

 

Position: ServiceNow Event Management Tech Consultant

Location; Saint Regis Falls, NY

Duration: 2 months

 

 

Expert with Servicenow Event Management.  Consultant would conduct a 2 day workshop onsite.  The below is overview activity:

1)  Requirements deep-dive

-  Story Development

-  Requirements Gathering

-  Current ITSM processes in place today

2)  Event Source

-  Event Rules

-  Field/Data Mapping

-  Discards

3) Incident Creation and Knowledge Articles

4) Alert Rules

5) Alert Correlation

6) Other types of automation

-  CMDB Lookup & Enrichment

-  CI Binding

7)  Knowledge Transfer

-  Manual & Technical Business Services

-  Dashboards

-  Notifications

-  Reporting

 

 

 

Thanks& Regards

Kumara Swamy

Recruiting Manager

Techpro IT Solutions INC

Email:swamy.k@techproconsulting.com

Desk:202-779-9902 

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