Reg: Sr. ServiceNow Event Management Tech Consultant

Hi,

 

Position:  ServiceNow Event Management Tech Consultant

Location:  Saint Regis Falls, NY

Duration:  2+ months

 

 

Expert with Servicenow Event Management.  Consultant would conduct a 2 day workshop onsite.  The below is overview activity:

 

1)  Requirements deep-dive

-  Story Development

-  Requirements Gathering

-  Current ITSM processes in place today

2)  Event Source

-  Event Rules

-  Field/Data Mapping

-  Discards

3) Incident Creation and Knowledge Articles

4) Alert Rules

5) Alert Correlation

6) Other types of automation

-  CMDB Lookup & Enrichment

-  CI Binding

7)  Knowledge Transfer

-  Manual & Technical Business Services

-  Dashboards

-  Notifications

-  Reporting

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Thanks & Regards

Prakash.N

Sr. IT Recruiter

TechPro IT Solutions INC

Email:prakash.n@techproconsulting.com

Desk: 202-779-9685

Gtalk ID:prakash.n9177@gmail.com

160, Littleton road, Suit:202, Parsippany, NJ-07054

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