Hi,
Hope you're doing well,
This is Mohammed Hameed from Systel; Systel is one of America's premier staffing organization. This mail is in regards to a career opportunity with one of our clients, we are currently looking for tech savvy professionals with 7+ years of experience in MS Exchange Admin at Irvine, CA.
Job Title: MS Exchange Admin
Location: Irvine, CA
Duration: 6+ Months
End client domain: Pharmaceutical
Visa copy is mandatory for the submission.
JD:-
Experience working with Microsoft Identity technologies including Active Directory and IAM solution Okta.
Adept with user access management and associated issue resolution in Window environment
Excellent troubleshooting skills for common IT problems such as password reset, access issues (IAM)
Assist with common onboarding related issues through IAM and UAM process.
Improve existing processes through solutions to recurring problems and enhancements to existing solutions or documentation.
Manage customer satisfaction through effectively communicating and managing customer expectation.
Team Player with proven communication, organizational, and strong interpersonal skills. The role requires significant interaction with many different teams and customer end user base across a global company.
Must be able to work in a team environment with a can do attitude capable of overcoming difficult challenges.
Self-motivated, with keen attention to detail and excellent judgment and troubleshooting skills
Ability to establish new standards for quality, performance or productivity
Must have excellent writing and communication skills, strong communicator with ability to maintain open communication with internal employees, managers, 3rd parties, and customers as needed
Able to integrate and apply feedback in a professional manner
Ability to communicate technical information, both verbal and written, to a wide range of end-users
3-4 years' experience working in a Windows/Mac environment
Maintain accurate records of completed and pending tickets using ServiceNow ticketing system.
Able to prioritize and drive to results with a high emphasis on quality
Ability to communicate professionally, accurately and effectively, both verbal and written
Ability to understand and respond to user questions in an effective and courteous manner.
Mohammed Hameed
__________________
SYSTEL INC | Atlanta, GA
A Certified (MBE) Minority Business Enterprise
Direct: +1- 678-250-9865
Email: hameedm@systelcomputers.com
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