RE: urgent opening for the position of Services Now in Bala Cynwyd (Township in Pennsylvania)

Greetings Partners !!

 

This is Aishwarya  from Concept Software & Services, hope you're doing well.

 

We have urgent opening for the position of  Services Now in Bala Cynwyd (Township in Pennsylvania)

 

Let me know your Interests:

 

Here is Job Description:

 

Role : Services Now

Location: Bala Cynwyd (Township in Pennsylvania)

Duration: 1 yr

Employment: 4 months CTH

 

Driving License & Passport Copy is Mandatory at the time of Submission

 

 

Job Description :

·         Technical Consultant will be responsible for Support of the Service Management product/tool suite

·         Work closely with the Service Management Technologies Product & Engineering Leads, Project Managers, Infrastructure Architecture Leads and Offshore team

·         Resolve L2/L3 tickets

·         Work with IT Service Management team members including requestors and end users to provide architecture oversight, L2 support, and implementation strategies for the Technology Services Optimization Program

·         ServiceNow development and support experience of 5 years plus.

·         Thorough understanding of ITIL best practices and common IT Service Management processes

·         Experience of working on Transformation/Migration projects of ServiceNow

 

Certifications

·         ServiceNow Administration

·         ITIL foundation Certification

 

Must have skills: Incident, Problem, Change Management, Service Catalog, CMDB, Workflows and Integrations (like LDAP etc)

 

Thanks and regards,

Aishwarya Singh

Concept Software and Services Inc.

Office: 678-500-9368, Fax # 770-300-9417

Email: aishwarya@concept-inc.com

Web: http://www.concept-inc.com

G-Talk:  aishwarya.concept@gmail.com

 

 

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