Looking for QA with Contact Center Experience. CA

Hi,

 

Please find the below position and respond back to me at praveenk@xperttech.com

 

Job Title: QA with Contact Center Experience

Location: San Jose, CA or San Francisco, CA

Duration: 6+ Months

Billing Rate: $/Hour on C2C

 

Responsible for defining an overall test strategy specific to Contact Center, CTI, IVR and  VOIP technologies Applications using accepted industry best practices

 

EXPERIENCE SKILL MATRIX:

Total years of Experience in IT: years

Total years of US Experience: years

 

1. COMPLETE SKILL MATRIX (YEARS OF EXPERIENCE IN EACH SKILL):

1.       Quality assurance (QA): years

2.       Contact Center: years

3.       CTI (computer-telephony integration): years

4.       IVR (Interactive Voice Response): years

5.       VOIP technologies: years

 

Job Description:

1.       3 to 5 years experience in software testing/quality assurance.

2.       Responsible for defining an overall test strategy specific to Contact Center, CTI, IVR and  VOIP technologies Applications using accepted industry best practices

 

 

---

Thanks/Regards,

 

Praveen Kumar

 

400 W Cummings Park

Suite#2850

Woburn, MA-01801

Email: praveenk@xperttech.com

Phone: 781-780-2939 Ext 3005

Fax: 978-405-5040

www.xperttech.com

 

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