Hi All, We have the following job requirement if you have any consultant then share me the updated resume ASAP. ​​ Role: Application Support Engineer (IVR) Location: ​ Choice of Cleveland, OH or Pittsburgh, PA Duration: 12 Month Job description::​ Application Support and maintenance and troubleshooting of IVR applications, Voice Portal System, CTI Routing and Call Recording systems . • 6-7 yrs of Application Support Experience of Avaya Call Center technology like IVR, Voice Portal, CTI Routing and Call Recording systems and applications. • Experience in installation of IVR Systems like Avaya Voice Portal and Voice Portal Management System Configurations • Experience in Maintenance and trouble shooting the Avaya and Genesys Call Routing system • Strong technical, logical, and analytical skills. • Strong team player and cooperative skills Good Communication skills, Analytical skills and understanding of ITIL NOTE - This position is NOT FOR Network (Voice and Data) and Telecom Professio

​Hi All,
         We have the following job requirement if you have any consultant then share me the updated resume ASAP. ​​

 

Role: Application Support Engineer (IVR)

Location: ​ Choice of Cleveland, OH or Pittsburgh, PA

Duration: 12 Month

 

Job description::​

Application Support and maintenance and troubleshooting of IVR applications, Voice Portal System, CTI Routing and Call Recording systems .

•  6-7 yrs of Application Support Experience of Avaya Call Center technology   like IVR, Voice Portal, CTI Routing and Call Recording systems and applications.
•  Experience in installation of IVR Systems like Avaya Voice Portal and Voice Portal Management System Configurations
•  Experience in Maintenance and trouble shooting the Avaya and Genesys Call Routing system
• Strong technical, logical, and analytical skills.
• Strong team player and cooperative skills
Good Communication skills, Analytical skills and understanding of ITIL

NOTE - This position is NOT FOR Network (Voice and Data) and Telecom Professionals  

Naim Khan

Email: naimk@sysmind.com
Phone: 609-897-9670 x 4024
Fax: 609-228-5522
Address: 38 Washington Road, Princeton Jn, NJ 08550 

    
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