Hi ,
Role : .Net Developer with Avaya Telephony Systems
Location : Fort Worth TX
Duration : Contract: 12-36 months
Rate : $ 65/hr Contract to Contract
Description:
This 3 year contract position is responsible for leading the Avaya Telephony Systems development or developing viable and efficient technology solutions to complex business needs according to customer requirements.
• Coordinate with other technical teams to develop appropriate interfaces and ensure quality and efficiency through capacity planning, performance assessment, and both integration and regression testing involving Avaya Telephony Systems
• Provide engineering design support, configuration, testing, optimization, and implementation of Contact Center solutions
• Development of Avaya VoIP, SIP solutions and Call Center solutions
• Call Center design and implementation; procurement, installation, networking, 3rd level support of call center technologies
• Enhance call center functionality and reporting
• 3rd level operations support, analysis and troubleshooting of voice, circuit and network components
• Documenting of all pertinent info as it relates to call Center solutions and implementations
• Support Avaya IC
• Avaya IC Multi-Channel routing and screen pop development and support.
• Support CTI Integrations with CRM
BASIC QUALIFICATIONS:
• 5 to 10 years of CTI experience
• 3 to 5 years of one or more of the following application development and SQL Queries
- .NET
- C#
- VB
• 3 to 5 years of support experience with Avaya Call Center Technologies
• Avaya CM5 experience with VoIP and SIP integration
• Project management experience
• Avaya professional services certifications
• Solid experience in VoIP, Avaya IC or other CTI platform and Network Engineering, and experience in the design, implementation, migration and support of voice, networking, and related products
Thanks and Regards
Amarinder Singh (IT Associate)
Kalven Technologies Inc. 2300 , E Higgins Rd , Suite 211 , ELK Grove Village, IL -60007
1701 E. Wood field Rd, Suite 300, Schaumburg, IL 60173
Work : 312-912-7248. | Email id : amarinder@kalventech.com | LinkedIn :Amar Singh. | Skype id: Amarinderkalven
http://www.kalventech.com
Product Engineering | Systems Integration | Professional Services.
Note: Under Bill s.1618 Title III passed by the 105th U.S. Congress this mail cannot be considered Spam as long as we include contact information and a remove link for removal from our mailing list. To be removed from our mailing list reply with "remove" and include your "original email address/addresses" in the subject heading. Include complete address/addresses and/or domain to be removed. We will immediately update it accordingly. We apologize for the inconvenience caused..
Kalven Technologies Inc. 2300 , E Higgins Rd , Suite 211 , ELK Grove Village, IL -60007
1701 E. Wood field Rd, Suite 300, Schaumburg, IL 60173
Work : 312-912-7248. | Email id : amarinder@kalventech.com | LinkedIn :Amar Singh. | Skype id: Amarinderkalven
http://www.kalventech.com
Product Engineering | Systems Integration | Professional Services.
Note: Under Bill s.1618 Title III passed by the 105th U.S. Congress this mail cannot be considered Spam as long as we include contact information and a remove link for removal from our mailing list. To be removed from our mailing list reply with "remove" and include your "original email address/addresses" in the subject heading. Include complete address/addresses and/or domain to be removed. We will immediately update it accordingly. We apologize for the inconvenience caused..
No comments:
Post a Comment