Urgent Opening - Service Now Admin/QA - Raleigh, NC....Need Only USC or GC

Hello,
Hope you are doing great.
Please review the requirement and if you find it matching your profile then send me your updated resume ASAP

 

Role                       :Service Now Admin/QA

Location               : Raleigh, NC

Duration              : 9 months

Experience         : 5-7yrs

 

Service now Administrator Certification a must.

 

Required Skills:
• Service Now Administrator Certification
• Perform core configuration tasks
• Work with User Interface (UI) policies, data policies, UI actions, business rules and client scripts
• Experience with requirements gathering
• Experience with Functionality/CAT Testing
• Use mobile clients
• Activate plugins
• Add users, groups and roles
• Manage data with tables, the configuration management database (CMDB), import sets and update sets
• Work with two key process applications: Knowledge Base and ServiceNow Service Catalog
• Create workflow activities and approvals
• Configure alerts and notifications
• View upgrade history and status
• Control system access and data security
• Run reports, configure service level agreements (SLAs) and perform instance branding and customization

Preferred Skills:
• Bachelor's Degree in Computer Science, MIS, Engineering or related field
• Proven ability to be responsible for the daily administration, maintenance and Change Management/Change Control
• Excellent analytical, problem solving and troubleshooting skills with the ability to express technical issues to non-technical customers
• Detailed knowledge of applicable security policies and standards
• Development experience
• Ability to work independently with minimal direction.
• Ability to communicate to a wide variety of audiences, both business and technical
Hours of Support:
• Initially the support hours will be during regular business hours but off hours support will be required to support the deployment to include nights and weekends.

 

Regards,
Ashish Gupta
1351 McCarthy Boulevard, Suit 116, Milpitas, CA, USA, 95035
Phone : 408-457-9381 ex 4046
Yahoo, Hangouts : ashish.recruiter12
Email : ashish.gupta@idctechnologies.com
URL : WWW.idctechnologies.com

 

 

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