Dear partners,
Good morning!!
Hope you are doing great!!!
Please go through below the requirement and let me know your consultant interest, if your consultant is interested on this position please reply me back to this email with your consultant updated resume along with the contact details ASAP.
Requirement:
Position: Service Now BA
Location : Reston, VA
Duration : Long term
Looking for only US Citizens and GCs
Job Description:
Looking for experience or familiarity with CMDB, configuration management, ServiceNow, and discovery tools especially BMC ADDM or ServiceNow Discovery and ServiceWatch. Experience with software development projects and system integrations, and software product evaluations.
Relevant Experience:10+ Years| Qualification: Bachelor's Degree in Computer Science or Information Technology| Key Skill Sets Required: Interface between Business and Technical Teams. Understanding of end to end Software Development Life Cycle (SDLC), Experience in : Requirement Gathering, Process/Data Flows Designs, Technical Spec design, Business Analysis, Translating business requirements to technical requirements, Defining Project Objectives, Feasibility Analysis, Supporting - Development, Systems Integration Testing, and User Acceptance Testing, Creation and Documentation of UAT test strategies/plans and test cases/scripts, Knowledge of Manual and Automation Testing, Excellent communication and analytical skills, Experience in CMDB / Configuration Management, ServiceNow, BMC ADDM, ServiceNow Discovery, ServiceWatch preferred.
Key Skill Sets Required: Understanding of ITIL and ITSM Leading Practices, end to end Software Development Life Cycle (SDLC), strong expertise with all MS Office automation tools (Excel, Word, PowerPoint, MS Project, Visio, etc.)
Nice to have: ITIL Foundation v3 Certification or greater, experience with ITSM tools (ServiceNow, BMC Remedy, etc.) , CMDB Administration, Configuration Management experience, familiarity with discovery tools such as BMC ADDM, ServiceNow Discovery, ServiceWatch.
Responsibilities include:
· Support project planning and product evaluation activities including: working with project technical team on proof of concept application modeling, recording data results, recording requirements alignment with various solutions, processing and formatting all data outputs from product evaluations into leadership-quality report to facilitate solution selection, cost research and data analysis for cost comparison, Excel-based calculation to produce estimates for solutions costs, etc.
· Requirement Gathering, Process/Data Flows Designs, Technical Spec design, Business Analysis, Translating business requirements to technical requirements, Defining Project Objectives, Feasibility Analysis, Supporting - Development, Systems Integration Testing, and User Acceptance Testing, Creation and Documentation of UAT test strategies/plans and test cases/scripts, Knowledge of Manual and Automation Testing
· Support process and tool enhancement and defect resolution efforts for ServiceNow and integrated systems
· Manage and coordinate tracking and reporting on requirements, testing, project status and other reporting as necessary
· Interface between Business and Technical Teams.
· Other project planning and support activities as necessary.
I appreciate your response and look forward to working with you.
Thanks & Regards
Kate Walker
Sky Solutions llc
Email: kate@skysolutions.us
Direct: 571-335-1821
Web: www.skysolutions.us
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