Urgent Need: Cisco UC/UCCE Engineer , Scottsdale, AZ/ Cumberland, RI

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Positions: Cisco UC/UCCE Engineer
Location: Scottsdale, AZ/Cumberland, RI
Duration: 12+ months

Summary:
3+ years exceptional implementation, administration, troubleshooting and support experience with Cisco UC/UCCE/ICM/CVP Enterprise applications
Design, integration, and enhancement experience with UC/UCCE/ICM/CVP Enterprise is highly desired
Must have experience in Cisco Communications Manager, Cisco Unity Connection and Cisco Emergency Responder
Must have experience in Cisco Voice Gateways (Ingress/Egress) and VXML Gateways. Experience in Oracle Acme Packet SBC is highly desired
Must have experience developing CISCO ICM Scripts and Cisco CVP applications. Experience in creating design documents and developing CVP custom elements and web services using Java are highly desired
Should have experience in developing and modifying custom CUIC reports
Should have expertise in troubleshooting UC/UCCE/ICM/CVP/Gateways issues (SQL Query Analyzer/RCD/TCD/Call Trace/Log Analysis)
Familiarity with SCCP, SIP, MGCP protocols
Exposure to 3rd party applications like Nuance ASR/TTS, in Contact voice recorder, Aceyus reporting and VistaPoint Attendant Console
Ability to work in a delivery support environment that involves structured processes and timelines

Thanks & Regards
Aman Tanwar
Technical Recruiter

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