Tuesday, September 6, 2016

Fwd: NEED Business Analyst(MUST HAVE EXP WITH TRAX OR MROTRAX)

Hi,

Hope you are doing great.

Please find the requirement below and send me matched resumes to  rajesh@spgamerica.com  (OR) 732-343-7688 x 3049 .


must have 3+ years of recent experience with TRAX/MROTRAX

POSITION: TRAX Business Analyst

LOCATION: White Plains, NY

DURATION:6 months +

 

MUST HAVE EXP WITH TRAX OR MROTRAX

 

Skills:

·         Provide coordination among the Trax support team to efficiently support the systems end users

·         Coordinates and oversee the installation and testing of IT related software patches and upgrades

·         Manage support related communications with Trax including TRAXs weblog system Gather and analyze new functionality requests from users on a regular basis

·         Facilitate any technical scripts provided by Trax.  Coordinate testing and work with IT organization promote to production via change control process.        

·         Liaison to Delivery team to ensure requests are documented, conform with the SDLC and governance processes, and delivered         Administer the change request queue and related tickets        

·         Investigate, analyze and resolve Tier II application issues and act as liaison for Tier III         

·         Correctly route and escalate decisions and questions to the appropriate owner       

·         Contribute to process and efficiency improvements       

·         Adhere to all IT department processes, standards and procedures

·         Ensure compliance with the established systems change control procedures including the proper documentation for all projects and change requests.

·         Ensure full compliance with department procedures, methodologies, and service level agreements  Qualifications:  Bachelors degree in Computer Science or a related field or equivalent work experience

·         Minimum one year in a customer service environment with 2nd Tier support experience Trax experience preferred

·         Proficiency in Excel functions, pivot tables, macros

·         Strong analytical skills. highly organized and methodical with attention to detail

·         Flexible, able to change priorities quickly and handle multiple tasks effectively

·         Ability to establish rapport and hold people accountable to tasks Excellent documentation and written communication skills

·         Self motivated with the ability to work independently and in a team environment

 

Thanks for your Time and Support

Rajesh | Technical Recruiter

Software Programming Group

15 Corporate Place South, Suite #421, Piscataway, NJ - 08854

Tel: 732-343-7688 x 3049  || Fax: 732-343-7689

Email: |rajesh@spgamerica.com | URL : www.spgamerica.com

Hangout:bvrajeshgowd

IT Services ||  Consulting

USA || INDIA


--
You received this message because you are subscribed to the Google Groups "US Jobs: Requirements, Clients and Consultants" group.
To unsubscribe from this group and stop receiving emails from it, send an email to recruiters-r-us+unsubscribe@googlegroups.com.
To post to this group, send email to recruiters-r-us@googlegroups.com.
Visit this group at https://groups.google.com/group/recruiters-r-us.
For more options, visit https://groups.google.com/d/optout.

No comments:

Post a Comment

AddThis Smart Layers

Attention

The job offers on this web site are not related with jobs724.blogspot.com and the owner of the website. These job offers indexed by RSS feed from Google Groups about Online Job offers, Software Jobs, IT Jobs, Recruiters&Consultants, USA Jobs etc. This site does not reserve any rights to, nor claims copyright to, any software names listed on these pages. All references are copyright to their respective owners. If you want to apply for any job, you need to contact with the owner of job, not with any admins of jobs724.blogspot.com. If you have any doubts about legality of content or you have another suspicions, feel free to contact us.

Find the latest software jobs, Talent from US and Canada. ASP.NET, VB.NET, C#, ADO.NET, Consultamcy, ASP.NET, VB.NET, C#, ADO.NET, Consultamcy SAP, client-server, e-commerce and web development etc., SAP APO Green Card H1B, B1, JAVA J2EE, RMI, XML, weblogic, websphere JDBC

Stay Updated!

We have indexed IT job opportunities and counting! Don't miss any chance. Subscribe us and get the latest IT jobs listings to your inbox!

Jobs Archive