Urgent Need :: Sr UCCE Engineer- Birmingham, AL

Hi All,

 

Please send Resume to   ankit.kumar@idctechnologies.com

 

Need GC/Citizen!

 

Senior UCCE Engineer- Birmingham, AL - Contract - 12+ months with opportunity to go direct

 

 

RESPONSIBILITIES: 

·         Review and validate understanding of customer design requirements

·         Create High-Level Designs and Low-Level Designs

·         Follow WWT and Customer standards for design documentation

·         Review and recommend process changes

·         Install and configure UCCE and CVP

·         Create, test, and troubleshoot call routing scripts

·         Customize stock reports and create dashboards using CUIC

·         Conduct user acceptance testing

·         Perform administrator and agent training

 QUALIFICATIONS:  Qualified candidates will have 3 to 5 years of UCCE deployment experience, with recent experience in a Design, Architecture functions. Qualified applicants need to specialize in Cisco Unified Contact Center Enterprise technologies, but would also have exposure to other Cisco Advanced Technologies such as Unified Communications.  Candidate should have enterprise design and configuration experience with the following:

·         ICM

·         UCM

·         CVP

·         IPIVR

·         CVP Studio

·         CAD

·         Finesse

·         CUIC

Cisco CCVP or CCIE and Specialty Certifications are preferred.  Excellent oral and written communication, customer service, and presentation skills required. The candidate should feel comfortable supporting the sales effort with presentations and meeting with customers.  

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Desired Skills and Experience

QUALIFICATIONS:  Qualified candidates will have 3 to 5 years of UCCE deployment experience, with recent experience in a Design, Architecture functions. Qualified applicants need to specialize in Cisco Unified Contact Center Enterprise technologies, but would also have exposure to other Cisco Advanced Technologies such as Unified Communications.  Candidate should have enterprise design and configuration experience with the following:

·         ICM

·         UCM

·         CVP

·         IPIVR

·         CVP Studio

·         CAD

·         Finesse

·         CUIC

 

Best Regards

Ankit Kumar Sagwal

IDC Technologies Inc.

E-Mail: ankit.kumar@idctechnologies.com

408-457-9381 Ext:4030

Hangout: ankit121.rgtalent

Yahoo: ankitsagwal121

 

 

--
You received this message because you are subscribed to the Google Groups "US Jobs: Requirements, Clients and Consultants" group.
To unsubscribe from this group and stop receiving emails from it, send an email to recruiters-r-us+unsubscribe@googlegroups.com.
To post to this group, send email to recruiters-r-us@googlegroups.com.
Visit this group at http://groups.google.com/group/recruiters-r-us.
For more options, visit https://groups.google.com/d/optout.