Urgent Position :- Salesforce CRM Functional (12+Months,CA)

Hi,                                                                              
Hope you are doing great!!
Please find the requirement below , If you find yourself comfortable with the requirement please reply back with your updated resume and I will get back to you or I would really appreciate if you can give me a call back at my contact number 609-897-9670 *2153.

Position:    Salesforce CRM Functional
Location:   Pleasanton, CA
Duration:   12+Months

Required:-
Contact Center Business Process / Sales Process
Knowledge on  Healthcare/Insurance Industry Call Center experience would be beneficial
Experience with CRM Projects especially with SFDC implementation a huge plus
Functional SME/Analyst resource with knowledge of  Contact Center and CRM functions to assist and guide business in the CRM requirement definition and Testing Managers to define testing strategy
Work with business to extract and refine requirements and provide leadership in the decision making process
Work with other team members to clearly articulate business requirements and documentation.
Work with implementation team to ensure business requirements are addressed in the solution design/implementation

Abhishek Bhardwaj
Sr. Technical Lead
Email:abhishek@sysmind.com
Gtalk: abhi.usstaffing@gmail.com
38 Washington Road, Princeton Junction, NJ: 08550
Ph:609-897-9670 Ext :- 2153
M: 609-297-0794

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