Urgent Need: Citrix Consultant // Waltham, MA// 6+ months

Hi Friends

Hope you are doing Good..!

This is Jaggarao from Agile Enterprise Solutions.
This is in reference to the following position.

***** Please reply with resume, Rate and contact details ASAP *****
 
Role: : Citrix Consultant
Location: Waltham, MA
Duration: 6+ months

Primary Skills: Network Data Engineer

Job Description:

Citrix , Windows OS, AD skills with Excelllent Customer communication skills (1.) Incident Management + Change Management (Planning & Execution)

On - call Escalation

Ticket Quality

Process adherence & Security compliance

Customer feedback ( Appreciations, CSAT survey results)

KB preparation and review, Knowlegde sharing & documentation

Root cause analysis / Problem Management + Capicity / Architectural Management

SLA compliance for tickets

Value Add

Training / Mentoring

 

Thanks & Regards,

Jaggarao Goddu
Agile Enterprise Solutions, Inc.||" Ensuring Client's Success"||
Phone: 630-242-6423 Ext: 205
Email:  jaggarao_goddu@aesinc.us.com || www.aesinc.us.com
Alternate Email: jagguaes@gmail.com

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