1) Experienced with WDE Developer (Genesys Workspace Desktop Edition erstwhile IWS (Interaction Workspace. Experience customizing WDE using C#))
2) C#, Prism, Genesys eServices, Genesys routing, Genesys SDK
3) Configured tool for incoming call center environment
4) Able to choose best option (OOTB, Customization) rather following either of one
5) Experienced with GVP (Genesys Voice Portal)
6) Experienced with eServices (email) – mandatory
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