Please share resume for the below position at Jyoti.b@usgrpinc.com
Position:: Service Now Developer
Location:: Cincinnati, OH
Duration:: 12+ months
Job Description :-
· The ServiceNow Developer is considered the technology subject matter expert responsible for the analysis, design, engineering, development and implementation of software projects within the ServiceNow enterprise application suite.
· This role is responsible for the development of core functionality, existing ITSM applications, creation of new applications and understanding the various system integration needs.
· This is achieved by collaborating with key stakeholder teams to analyze and understand requirements, then transforming the requirements into a valid solution.
· The ideal candidate will provide technical leadership and training, perform peer code reviews and ensure the ServiceNow team follows development best-practices.
General :-
· Analyze, design, write program code, test, document, and implement functionally appropriately, technically sound, and well-integrated application systems in accordance with Customer requirements, and organizational methodologies and standards.
· Respond to production problems and implement immediate resolution efforts across technology areas.
· Project Management:
· Support the organization's project management policy, practice, and methodology.
· Provide timely and accurate progress information to project status reports.
· Problem Solving:
· Analyze and resolve problems of simple to medium complexity.
· Research and recommend alternative actions for problem resolution.
· Employ productivity aids in all aspects of assignments.
Systems Development Engineering :-
· Responsible for overall Service Now code quality, administration, platform development, module development and execute using company AGILE practices
· Responsible for reviewing requirements to ensure that they are provided in sufficient detail to be accurately estimated
· Attends regularly scheduled meetings to identify any tasks or user stories that are at risk and provides support as needed
· Work with multiple levels of staff and leadership to understand the requirements and how they might impact cross-functional process teams
· Work with management and key stakeholders to design testing strategies for Development, QA and User Acceptance Testing
· Design and develop solutions within the Service Now environment to include modifications of applications, forms, workflow, interfaces and any other customization required to support ITIL processes
· Analyze and design programs for simple to medium complexity business problems according to user specifications and assist in developing detail program specifications.
· Comply with project management methodology requirements as appropriate.
Testing / Deliverable Quality :-
· Participate in system and acceptance testing.
· Test and implement system components using techniques that preserve system integrity.
· Production Support:
· Responsible for immediate response to production program problems.
· Financial Accountability:
· Participate in fiscal management and cost estimate development.
Core Knowledge :-
· JavaScript, Angular-J experience is required
· HTML 4-5, Boot Strap and CSS experience is highly desired
· Service Now Certified Application Developer and/or Admin highly desired
· Basic knowledge of software development, practice, concepts, and technology obtained through formal training and / or work experience.
· Basic knowledge of at least one required programming language.
· Basic knowledge of technical / business environment.
Critical Skills :-
· ITIL Foundations Certification Highly Desired
· Prior exposure to Service Now is required, currently on Eureka, going to Geneva Q1 2016
· Demonstrates programming aptitude and ability for logical and abstract thinking.
· Excellent partnering, communication, and negotiation skills so as to interact effectively with business Customers and technology development and support groups.
· Ability, within a specific technology area and under direction, complete root-cause analysis, design solutions, write code, perform testing, provide documentation, and implement small development projects or components of large projects.
· Ability to analyze and resolve problems of simple-medium complexity.
· Ability to manage projects using the organization's project management methodology.
· Ability to work effectively in a strong Customer service / team oriented environment.
Thanks and regards,
Jyoti Budhwar
United Software Group Inc.
565 Metro Place S. Suite # 110
Dublin, OH 43017
Phone: 614-588-8586
Fax: 1-866-764-1148
Email :
Gtalk : Jyotibudhwar26
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