POSITION: Change Release Manager
LOCATION: Sterling, VA
DURATION: 12+ months contract
INTERVIEW: Face to face interview…
We need Change Release Management consultants with excellent communications and only local to VA, who will be available for face 2 face discussion.
Consultant will be functional resource and aware of some technologies as well.
Note: Must be local resource to VA
The job description for that is as follows:
• The primary job function of the Release Manager is to coordinate customer requested configuration changes.
• Customers send configuration requests to their engagement teams, who forward the requests to Operations.
• The Release Manager accepts the changes on behalf of Operations, documents the changes in a formal change ticket and then works with the Operations teams to schedule and peer review the change.
• Scheduling is coordinated with product teams in alignment with the product roadmap.
• Peer review is done in collaboration with the Application Support team and the Change review board. Once the change has passed review and is approved, the job of the release manager is complete. The Application Support team then deploys the change during the approved maintenance window.
• Utilizing and developing skills in managing the successful delivery of Change through applying appropriate control, management and governance via the Change Process.
• Provide consultancy to customers and stakeholders as required, specifically focusing on the support of the business cluster to which the role is aligned.
Requirement:
• The release manager role requires excellent communication skills, both verbally and in writing.
• You will be coordinating with many remote teams, both onshore and offshore. It is imperative that you can make yourself understood both in email and over the phone. The position also requires a high attention to detail.
• Customer configuration requests are intricate and sometimes include hundreds of variables. These variables must be correctly communicated to all teams if the change is to be successful.
• It is the responsibility of the release manager to ensure that all tickets and forms are filled out correctly.
• Finally, the release manager needs to be familiar with technology concepts and terms.
• Requests involve servers, applications, databases and internet connectivity. You must be able to communicate with engineers and technicians to get tickets completed.
Ishant
Sr. IT Recruiter
Email: ishant@technocraftsol.com
Contact: 614-664-7813
Yahoo ID / Gmail ID: ishanttechnocraft
Website: www.technocraftsol.com
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