Wipro--UAM - User Access Management Admin ---6+ Months---North Quincy, MA

Hi ,

Trust you're well. This is Harsha from EZEN Computer Services Inc.

Pl find the below JD and let me know if you are  comfortable with the req. Kindly send me your Updated Resume along with the details as mentioned below.

 

UAM - User Access Management Admin

North Quincy, MA

Duration: 6+ months

 

Description:

·         Key skills required for the job are: UAM - User Access Management(Mandatory)As a Lead Administrator,

·         you should be able to act as a Single point of contact for the technical tower in front of the customer management.

·         Ensure proper communication and quick resolution as a crisis manager.

·         Responsible for Vendor Management and people management.

·         Drives day to day operations and work plan allocation/management.

·         Conduct periodic reviews with teams.

·         Weekly and monthly status reports to higher management.

·         Participate in business meetings with various stake holders.

·         Take corrective actions based on the customer satisfaction surveys.

·         Drive service improvement programs.

 

Ensure adherence to quality / security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents. Effort estimation/reviews on need basis for new projects.

 

Skill and Experience Details:

Minimum Experience Required: 5-8 YEARS

Mandatory Skills: UAM - User Access Management Networking and Infrastructure, UAM - User Access Management, ITIL Documentation

 

Thanks & Regards

SriHarsha,

EZEN Computer Services, Inc| Ph: (609)-759-2657|Email: r9@e-zencomp.com|

www.e-zencomp.com|Gtalk-harshaharshu2001@gmail.com|

Partner to PTC Arbortext products |

 

 

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