QA testers with Call Center exp is mandatory looking for Avaya or Genesys _Telecom exp Must

Hi Partner,

QA testers with Call Center exp is mandatory looking for Avaya or Genesys _Telecom exp Must

 

Location- Phoenix, AZ

Rate -Open

Duration- Long Term

 

Skills 

 

Call Center exp is mandatory, try to find Avaya or Genesys Exp in resumes, 

 

Domain Experience: Telecom (Fulfillment and Assure); Contact Center (will be a big plus, even if basic knowledge of how contact center operates should be enough)

 

Experience in Testing Phases: Functional testing , System testing , Regression testing , Sanity testing , PIV – Post Implementation Validation testing

 

Experience in Testing Types: 

Manual Testing

Middleware testing (6 months), Performance testing(3months)

Automated Testing (QTP / Selenium) will be a big plus

 

Experience in Testing Tools: HP QC , ALM , SOAP UI Pro, HP Load runner

 

Experience in Testing of Software: Salesforce (SFDC) CRM, Clarify (CRM), Met-solve, Remedy, Customized web service based applications, COTS Products, Seibel (CRM tool) – basically Testing experience on any CRM integration will do, SFDC will be a big plus as it is used in Apollo

 

Operating Systems: Windows, Unix

 

 

Role and Responsibilities:

?       Understanding the architecture, functionalities and requirements

?       Test script preparation from BRs, FRs and TRs.  (Business, Functional and Technical Requirements)           

?       Test Case Execution which includes Functional testing, Regression testing and sanity testing

?       Logging and chasing defects  and taking them to closure

?       Ability to interact with Designers and Developers for handling issues during test execution

?       Ability to clearly communicate the errors faced while testing with supporting documents, screenshots, logs

?       Good analytical and communication skills

?       Aware of testing methodologies and processes

 

Thank you

sam

sam@sourcechip.net

732 917 4895

 

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