Hi Partner,
QA testers with Call Center exp is mandatory looking for Avaya or Genesys _Telecom exp Must
Location- Phoenix, AZ
Rate -Open
Duration- Long Term
Skills
Call Center exp is mandatory, try to find Avaya or Genesys Exp in resumes,
Domain Experience: Telecom (Fulfillment and Assure); Contact Center (will be a big plus, even if basic knowledge of how contact center operates should be enough)
Experience in Testing Phases: Functional testing , System testing , Regression testing , Sanity testing , PIV – Post Implementation Validation testing
Experience in Testing Types:
Manual Testing
Middleware testing (6 months), Performance testing(3months)
Automated Testing (QTP / Selenium) will be a big plus
Experience in Testing Tools: HP QC , ALM , SOAP UI Pro, HP Load runner
Experience in Testing of Software: Salesforce (SFDC) CRM, Clarify (CRM), Met-solve, Remedy, Customized web service based applications, COTS Products, Seibel (CRM tool) – basically Testing experience on any CRM integration will do, SFDC will be a big plus as it is used in Apollo
Operating Systems: Windows, Unix
Role and Responsibilities:
? Understanding the architecture, functionalities and requirements
? Test script preparation from BRs, FRs and TRs. (Business, Functional and Technical Requirements)
? Test Case Execution which includes Functional testing, Regression testing and sanity testing
? Logging and chasing defects and taking them to closure
? Ability to interact with Designers and Developers for handling issues during test execution
? Ability to clearly communicate the errors faced while testing with supporting documents, screenshots, logs
? Good analytical and communication skills
? Aware of testing methodologies and processes
Thank you
sam
732 917 4895
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