Fwd: NEED ITIL Asset / Metrics Data Analysis and Process Improvement Consultant

Hi,

Hope you are doing great.

Please find the requirement below and send me matched resumes to  rajesh@spgamerica.com  (OR) 732-343-7688 x 3049 .

 

Title:                     ITIL Asset / Metrics Data Analysis and Process Improvement  Consultant

Location:             West Chester, PA

Duration:            12  Months

 

Role:

·         Sr. Metrics Analyst is responsible for collecting, analyzing and utilizing operational performance data to identify, prioritize, and deliver improvements to the business. 

·         The Sr. Metrics Analyst will develop and maintain standard reporting measures, recommend action plans, and provide ongoing analysis of solutions. 

·         S/he will work with all levels of management by leading, coaching or assisting in projects to improve defect rates, cycle time, costs, or customer satisfaction.

 

The assigned activities would be related to:

 

·         Partner with business leaders to develop and understand business metrics and patterns in the data, and to help drive data-based strategic decision making

·         Analyze qualitative and quantitative data, identify and prioritize improvement opportunities, and recommend changes to management.  Provide analysis prior to and following any recommended changes.

·         Lead or assist on improvement projects.  Provide analytical support of actual results against budget and feasibility of proposed business strategies.

·         Coach team members and leaders on process improvement tools and projects

·         Creates and maintains multiple operational reporting tools.

·         Hard core IT asset management exposure.

·         Understanding to Asset Management tools, CMDB, & Asset Management process is large organization is mandatory

 

 

Thanks for your Time and Support

Rajesh | Technical Recruiter

Software Programming Group

15 Corporate Place South, Suite #421, Piscataway, NJ - 08854

Tel: 732-343-7688 x 3049  || Fax: 732-343-7689

Email: |rajesh@spgamerica.com | URL : www.spgamerica.com

Hangout:bvrajeshgowd

IT Services ||  Consulting

USA || INDIA

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