Sr. Business Systems Analyst
Job Description:
Analyze complex business processes. Identify, evaluate, develop and/or redesign systems and procedures to meet user requirements on large initiatives. Create detailed written user requirements for developers on large projects. Provide consultation to customers on business process redesign. Assist in the development of system documentation and training materials as well as training processes
Own small/medium size projects, demonstrate strong business knowledge, require limited direction, give moderate guidance to others, handle complex problems, possess strong knowledge of SDLC
1) Gather, understand and document business objectives, specifications and requirements on medium/large size projects.
2) Develop, and execute unit/system test cases, scripts and plans. Facilitate testing activities within the team.
3) Define, design and document business flows, use cases and processes for medium/large projects.
4) Define and articulate business rules required for data accuracy and consistency. Define and resolve data quality issues. Act as the primary contact for the data management team/process
5) Provide support on applications supported within the organization. Mentor/train junior team members.
6) Identify, analyze, propose and document appropriate solutions for problems and issues that may impact the project. Identify and understand broader business impact. Determine solutions and escalate when appropriate. Use technical tools (queries, process maps, etc) for problem resolution.
7) Understand and follow appropriate SDLC, quality validation processes and application processes.
8) Communicate status, solutions and concerns. Disseminate information in a timely manner within the team and across functions. Establish and maintain relationships within the business or function.
9) Provide cross-functional and business knowledge to develop business system and process alternatives. Provide strong knowledge of an enterprise/ cornerstone Lifescience R&D systems (such as Empower, OpenLab, etc)
10) Train others as appropriate on specific area of business or systems expertise. Assist in development of training materials and/or conduct training.
Job Qualifications:
Extensive knowledge of the application development process within an FDA regulated environment. Strong knowledge of relational databases concepts. Familiarity with business process flow and/or entity relationship modeling. Strong communication (verbal/written/listening) skills. Good organizational skills. Demonstrated focus on quality. Must be detail oriented and able to work within a team setting. Medical Products and Scientific R&D knowledge and experience a plus, including the followings:
1. Ability to collect, track, analyze, systematize and abstract the information
2. Ability to understand the business problem, perform analysis and translate it into the workable solution
3. Ability to effectively communicate, lead and drive the discussion, ability to ask the right questions
4. Ability to develop key documents (user requirements, functional requirements, use cases) and diagrams
5. Ability to raise, track and resolve business issues
6. Ability to translate user and functional requirements into high-level specs and test cases
Bachelor degree preferred or relevant work experience in systems or business. 7+ years experience in systems support/development applying systems solutions to business problems. Experience in system testing, problem resolution, and training.
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