Need : Desktop Support. - Madison, WI

Hi ,

Plz send profiles to Richard[at]svksystems.com

 

Job Title: Desktop Support

Location: Madison, WI

Duration: Long Term (36 Months)

 

Description:

Call Tracking Software *                                                                                                                                 5+ Yrs.

Phone based technical support *                                                                                                                   5+ Yrs.

Remote Desktop Management Tools *                                                                                                        5+ Yrs.

Respond to customer requests (verbally and in writing) *                                                                      5+ Yrs.

Experience in Technical Writing and Documentation                                                                              3+ Yrs.

Excellent oral and written communication skills and advanced customer support skills                 5+ Yrs.

Experience managing & supporting personal and/or network printers/multi-function devic         3+ Yrs.

Experience working with copier & desktop scanners                                                                                 2+ Yrs.

Experience supporting a large customer base (1500+ employees) working multiple locatio            5+ Yrs.

Microsoft Office 2010 Suite                                                                                                                            3+ Yrs.

Web Browser - Internet Explorer *                                                                                                               3+ Yrs.

Diagnostics & Troubleshooting *                                                                                                                   5+ Yrs.

Remote Connectivity (Wireless, Cellular Wireless & VPN)                                                                      3+ Yrs.

MS Windows 7 *                                                                                                                                                2+ Yrs.

 

Thanks & Regards,

Richard
SVK Systems Inc
11465, Johns Creek Parkway, Suite #180, Johns Creek, GA - 30097
Contact: 678-824-7780 | Fax: 404-601-9507
Email: richard[at]svksystems.com | Gmail: richard05svk[at]gmail.com

Website: www.svksystems.com

   

 

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