Required Skills: Cognos / TM1 / Motio position - This is combined skill for Cognos and TM1. Motio is small tool and candidate should be flexible to work on this
Job Description:
• 5+ Experience in Cognos BI Administration .
• 1+ Experience in Cognos TM1 administration
• Experience with security management in Cognos BI and TM1,
• Experience with Cognos BI and TM1 backup and restore
• Experience with reading through application logs to work through problems finding root causes and rectifying.
• Experience with alternative authentication providers such as Active Directory.
• Installation, Upgrade, maintenance and support of all Cognos BI and TM1 components.
• Respond to and resolve tickets on technical issues related to Cognos BI within defined SLAs.
• Co-ordinate with IBM Support for any unresolved issues and tool specific issues or hot fixes/patches.
• Responsible for Monitoring, reporting, and controlling server usage.
• Utilize third-party tools like Motio to support package/reports/user/folder deployments in Cognos BI
• Creation and maintenance of system documentation related to the Cognos BI and TM1 environment
• Deep level troubleshooting includes RCA.
• Identifying problems in advance and looking for continuous service improvements .
Participate in problem management and come up with trend analysis on recurring incidents
• Strong communication and organizational skills.
• Ability to multi-task, prioritize and execute on assigned deliverables.
• Experience in managing and mentoring others in the team
• Partner with the DBA, Systems, Networking, and Middleware teams, Data Architecture, Business Intelligence team to facilitate issue resolution
• Knowledge of ITIL practices
• Provide on-call support
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