Greetings,
My name is Satyam and I'm a Sr. IT recruiter at EZEN Computer Services. We have a job opportunity of Unite Support with our Direct Client. Kindly have a look at the below position and let me know if this is something you would be interested in.
Please send us your updated resume along your contact details to satyam@e-zencomp.com
Title: Unite Support
Location: Indianapolis, IN
Duration: 6 months plus
NOTE: Need H1b and DL copy.
Job Description:
Description:
Unite Support (includes testing of new versions, including end user support, and upgrades)
Unite Server Support:
· Maintain Operational Runtime of the Lilly's Unite servers, including off hours unplanned outages
· Patch and Version upgrades with related Testing of Unite.
· Updating of Unite quality, security and operational documentation as needed
Unite Hub Support:
· Patch and Version upgrades with related Testing of the Unite Hub.
· Work with the Lilly teams (SCCM) to build upgrade packages for Intel Hub patches/upgrades
· Test and Verify Intel Hub with Microsoft updates and other Lilly clients (AV, SCCM, etc)
· Test and verify new hardware versions/options
· Work with Lilly's EPO to configure and establish vPro support capability for remote support
· Updating of Unite quality and operational documentation as needed
Unite Client Support:
· Patch and Version upgrades with related Testing of the Unite Client (Windows/Mac/iOS) .
· Work with the Lilly teams to build upgrade packages for Intel Client patches/upgrades
· Work with end users that have problems T1 can not support to identify and resolve issues
Unite Operational Support:
· Uploading and maintaining Unite Background Images
· Submitting and tracking Unite Server/Hub/Client support tickets with Intel
· Notifications to appropriate support teams of assets with extended outages
· Notifications of Unite planned outages to appropriate support teams
· Adding and maintaining Asset Management Database with deployment information
· Monitoring of Hub status with monitoring tools; reporting issues to support team
· Contributing to the Global Conference Support community with knowledge sharing, especially around Intel Unite
Regards
Satyam Reddy
EZEN Computer Services Inc.
609-759-2658
satyam@e-zencomp.com
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