Urgent Need: SFDC Veeva Project Manager/Business Analyst @ Bridgewater, NJ | Contract Position

Hello Associate,

Greetings of the day !

This is Ateeq, from Diverse Lynx.

 

Please share resume for SFDC Veeva Project Manager/Business Analyst at ateeq.rehman@diverselynx.com

 

Job Description:

 

Role: SFDC Veeva Project Manager/Business Analyst

Location: Bridgewater, NJ       

Duration: 12 Months, Extendable

Hiring: Contract

 

Job Responsibilities:

·         Single point of contact for Veeva Support who would be working in conjunction with Offshore leads and offshore support team to provide a more focused approach for supporting local demands

·         Drive E2E support delivery (Incident Management, Service Request Management & Change Management) along with high severity communication, stakeholder reporting and continuous service improvements with hands on approach as demanded by market with a focus on technical delivery

·         Handle Critical/high severity incidents during NA business hours. 

·         Should be able to conduct investigation and suggest solution/workaround within the agreed SLAs and perform the resolution actions independently in Veeva

 

Minimum Qualifications:

·         At least 3 years of work experience in Veeva/SFDC with certifications (Dev 401 & ADM 201)

·         At least 4 years of IT experience

·         Should be proficient in Veeva Configuration (Profiles, Permission Sets, Approval Process, MCCP, MSL, CLM, Workflows, VMOC, Reports and Dashboards), Apex Data Loader and Veeva iRep.

·         Prior experience in CRM and Life Sciences is a must

·         Hands on experience in Incident, Change and Problem Management processes with prior experience in working in a ITIL framework

·         Good knowledge of Pharma domain and related processes (Call Detailing, Sampling, MCCP, Meetings, Medical Enquiry, Closed Loop Marketing etc.)

·         Should have excellent communication and articulation skills so as to improve customer relationship

 

Preferred Qualifications:

·         Knowledge of Veeva Customization (Apex Triggers, Visual Force)

 

 

Thanks & Regards

Ateeq Rehman

Diverse Lynx LLC|300 Alexander Park|Suite#200|Princeton, NJ 08540

Phone No: 732-452-1006 EXT 215

Email: ateeq.rehman@diverselynx.com || Hangout: ateeq.staffing

 

"Note: Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions. We promote and support a diverse workforce at all levels in the company. This is not an unsolicited mail. If it is not intended for you or you are not interested in receiving our e-mails please reply with a "remove" in the subject line and mention all the e-mail addresses to be removed with any e-mail addresses, which might be diverting the e-mails to you. We are extremely sorry if our email has caused any inconvenience to you."

 

 

 

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