Position: SalesForce System Administrator
Location: Virginia Beach, VA (Need locals for Face 2 Face)
Length: 6 Month Contract
Required skills: 5+ years of SalesForce Admin experience
Experience with Apex, Visual Force, data loading, and Sales Cloud
Experience with Non-Profit Start Pack a plus
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES (KSA's):
Minimum 5 years' experience in IT and 3 years' experience with Salesforce required.
Experience with Salesforce Sales Cloud CRM required.
Experience with Salesforce Nonprofit Starter/Success Pack (NPSP) a plus.
Experience with Salesforce Communities a plus.
Experience with Apex and/or Visual Force a plus.
Salesforce Administrator certification required.
Additional Salesforce certification a plus.
Ability to engage in multiple initiatives simultaneously and meet deadlines
Strong interpersonal skills, excellent communication skills and the ability to develop strong working relationships with all levels of the organization.
Strong communication skills, both written and oral. Has the ability to communicate technical concepts to non-technical audiences.
Ability to analyze complex problems and develop appropriate solutions under pressure.
Ability to work effectively in a small team-oriented environment, mentor and support additional IT team members. Experience working in Agile teams a plus.
Experience with the introduction of new technologies and standards in an unstructured environment.
Ability to conduct research into emerging technologies and IT practices.
Experience in selecting and implementing packaged software solutions.
Experience in configuration management desired
Experience in data migration / bulk data loading into Salesforce desired
Experience with integrated multi-channel marketing (print, telephone, digital media, social media, ecommerce and/or consumer services) a plus
Working knowledge and experience with non-profit fundraising a plus.
Experience in eCommerce a plus.
DUTIES AND TASKS:
Ensure projects are delivered successfully meeting requirements.
Collaborate with business analysts and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
Configure existing or develop new Salesforce tables, screens, reports, workflows (process builder or flow), reports, etc. within Salesforce.
Create new Salesforce instances and apply custom corporate template, then extend for local requirements.
Convert data from legacy systems into new Salesforce system.
Participate in system testing and developing test plans and scripts.
Participate in the definition and implementation of IT project methodologies and best practices.
Serve as 2nd or 3rd level technical support for users and systems problems.
May contribute to product management, project management, and requirements gathering and analysis by leveraging compatible technical skills.
JOB OBJECTIVE:
This position is responsible for implementing systems in support of the client's global Salesforce CRM initiatives supporting donor management, fundraising and humanitarian activities in 25 locations around the world; including Salesforce CRM solution design, Salesforce screen and workflow configuration, third party app selection and system administration. This individual will be a catalyst for change and provide a bridge between Information Technology and corporate headquarters and international field office Operations functions to ensure that business solutions are cohesive, integrated and contribute to enterprise level efficiencies as well as departmental level improvements.
The successful candidate will be experienced with defining and implementing Salesforce-based solutions that include Salesforce systems components, third-party apps, process improvements and organizational change.
The individual in this position will be challenged with communicating with multiple stakeholders with varying Information Technology needs, and varying language and cultural backgrounds and working with a Business Systems Analyst to document those needs and implement a common set of business solutions to support the implementation of global enterprise level processes and common business rules. In addition, this individual will be required to respond to agile changes in systems requirements from these varying stakeholders, within a global framework which will apply corporate standards but also allow for local innovation.
The candidate will help define architecture and design criteria to be applied across all implementations. The candidate will use agile techniques to plan and implement system modifications and will determine necessary data structures, processing procedures, and appropriate output to meet user needs. The candidate will communicate to both technical and non-technical audiences using diagrams and exhibits to effectively document and describe architectures, designs and solutions. The candidate will collaborate closely with the Project Management Office and Business Analyst team to ensure alignment with department and enterprise roadmaps.
Nagarjuna. G
IT Recruiter
Phone: 732-354-4300
Email : Nagarjuna@tekskillsinc.com | www.tekskillsinc.com
Gmail: gani.nagarjuna@gmail.com
INDIA | USA | CANADA | UK
Appraised at CMM Level 3 | WMBE Certified Company
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